DEVICE PROTECTION+

Need to file a claim?

within 30 days of Activation?

You can add Device Protection+ to any new line within 30 days.

Log in to My Account and select “Manage Device Protection” on the Plans page.
LOG IN

Device Protection+ plans

Benefits DP+ Pro DP+ with AppleCare Services1 DP+ Standard DP+ Basic
Cost per device

Plus applicable tax

 $14.99/mo. $15.99/mo. $9.99/mo. $6.99/mo.
Eligible devices SmartphonesTablets Eligible Apple devices only SmartphonesTabletsSmartwatches Feature phones
Accidental damage, loss/theft, mechanical and electrical failure

Available

Available

Available

Available
Unlimited front screen repairs for eligible smartphones and tablets2

Available

Available

Not Available

Not Available
Unlimited back glass repairs for eligible smartphones2

Available

Available

Not Available

Not Available
Fast device replacement As soon as next day As soon as next day As soon as next day As soon as next day
Unlimited battery replacement3

Available

Available

Not Available

Not Available
Unlimited cloud photo/video storage4

Available

Not Available

Not Available

Not Available
Device setup assistance

Available

Available

Not Available

Not Available
24/7 Apple expert access

Not Available

Available

Not Available

Not Available
AppleCare Services

Not Available

Available

Not Available

Not Available
Premium Tech Support

Available

Available

Not Available

Not Available
Additional info & disclosures See details See details See details See details

SMARTWATCH PROTECTION

Get the Device Protection+ Standard plan with the same features as the plan for phones.

Visit us in-store or call us to add or update coverage on your activated watch.
Find a store Call 888-944-9400

WE’LL COVER YOUR CURRENT DEVICE

We’ll protect your current phone, tablet and smartwatch – even if you didn’t get it from us.

Visit us in-store or call us within 30 days of activation to enroll in Device Protection+.
find a store Call 888-944-9400
Note: Device Protection+ with AppleCare Services not available for BYOD devices.

QUESTIONS, MEET ANSWERS

Still Have Questions?

Additional info is available on our Device Protection+ FAQ page.
View FAQs

No online account?

Visit us in-store to set up Device Protection+.
Find a Store

Footnotes

  1. Device Protection+ with AppleCare Services is a separate plan from AppleCare+. If your device is already enrolled in AppleCare+, it is ineligible for the Device Protection+ with AppleCare Services plan. Device Protection+ with AppleCare Services is available for the first 24 months and as long as your plan coverage remains uninterrupted. After the 24-month period, you will be moved to the $14.99 Device Protection+ Pro plan without AppleCare Services. ↑
  2. For Device Protection+ Pro and Device Protection with AppleCare Services repairs, this applies when and where repair service is available; otherwise, we'll provide a replacement device and collect the appropriate service fee based on device tier for all other accidental damage. ↑
  3. For battery replacement, if an eligible device powers on and the battery fails to maintain an adequate charge after diagnostic testing, we will repair the eligible wireless device by replacing the battery. ↑
  4. Available in the Device Protection+ app, this benefit is provided by Synchronoss. There may be limitations on the size of each video that is to be backed up and secured. ↑