Device Help

• My phone or tablet is ready for an upgrade. How can I check, or get started with an upgrade? +

  • Log in to My Account.
  • Click Manage Devices to verify eligibility and Upgrade, or select a new device through the Shop menu to purchase a new phone or tablet.
• How do I set up Voicemail? +

  We make setting up your voicemail easy. Simply follow these quick steps:

  • Dial *86 or your own 10-digit number to access your mailbox.
  • When prompted, select English or Spanish.
  • Record your voice signature.
  • Record or select your greeting.
  • Start using your voice mailbox.