Account PIN

Frequently Asked Questions

• What is an Account PIN? +

  An Account PIN (personal identification number) is a unique number that identifies you as an account holder when contacting Customer Service.
• How do I get or reset my Account PIN? +

  You can either call us or visit a store. Please remember, when in-store you’ll need a government-issued ID.
• Can each authorized person using the account have their own Account PIN? +

  Yes. The account owner can set up unique PINs for each authorized person on the account.
• How do I set up an Account PIN for each authorized person using the account? +

  The account owner should contact us or visit us in-store to set up a PIN for each authorized person on the account. When visiting us in-store, bring a valid government-issued ID.