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Don’t wait for your new phone. Get the trade-in process started now as it takes 7-10 days to get your free shipping kit.
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Haven’t received your shipping kit? You can request a new one on the trade-in portal or by calling Hyla at 877-292-6685.
TURN OLD PHONES INTO NEW REWARDS
Two big reasons to trade in and save.
Get credit on your account for an old phone or trade in to fulfill a new phone promo requirement.

REWARDS FOR TRADING IN
Trade in with a promotion to get a monthly discount on a new phone.
Or...
Get credit on your account when you trade in an old phone.
Or...
Get credit on your account when you trade in an old phone.
GETTING A PHONE WITH A PROMO DISCOUNT
- Some UScellular® promotions require a trade-in to be eligible.
- Go to our trade-in portal and get the online process started sooner rather than later. No need to wait for your new phone to arrive.
STARTING THE TRADE-IN PROCESS
- On our trade-in portal, enter your phone info and choose your eligible promotion code.
- Our partner, Hyla Mobile, will send you a confirmation email and a free shipping kit in 7-10 days.
SEND IN YOUR OLD PHONE
- Follow the trade-in checklist to prep your old phone for shipment.
- Once your phone is received and verified, you’re all set to gain your promotional discount.
Trade In Tips
YOUR TRADE-IN STATUS
Check the status of the phone you’ve sent in. Use the invoice number from the confirmation email sent from Hyla.
check your statusNeed another shipping kit?
Request another shipping kit using the invoice number from the confirmation email sent from Hyla.
Request another kitNote: Shipping kits are delivered in about 7-10 days.
IS YOUR NEW PHONE BEING SHIPPED?
If you took a promotion that required a phone trade-in and your new phone is being shipped, use the online trade-in portal
to complete your trade and fulfill your promo eligibility.

QUESTIONS? WE HAVE ANSWERS.
Trade-In at a Store
If you haven’t started an online trade-in or purchased a new phone yet:
Come see us. An expert can help you trade in your phone.
Come see us. An expert can help you trade in your phone.